Little is more maddening in a work environment than the perpetual pessimists, those who can never see the glass as half full. You know the type. They’re the ones who:
- Use absolutes. “That has never worked around here.” “We always run into problems with that.” “Everyone is struggling with the new system.”
- Use the exception to define the rule. “We tried that once five years ago, so we know it doesn’t work.”
- Can never finish a sentence on a positive note. “That sounds like a really good idea, but….”
- Weight bad experience more heavily than good experience. “Yes, that process worked most of the time, but when it didn’t work, it created gigantic problems.”
- Always contribute to the ‘cons’ column; never to the ‘pros’.