The Danger of Returning to Better Times

The Danger of Returning to Better Times“This company used to be known for its great customer service and its caring attitude toward its employees,” lamented Tina. “We had better benefits, greater job security, and more respect from management, and the company got really great service for its customers as a result. We need to go back to the way it was.”

We’re hearing a lot of these laments lately. Companies, governments, and all types of organizations are changing. The complaints are often about abandoned non-verbal contracts between employers and employees, about lost cultural norms, and about ethical issues emerging as the change occurred.  And the knee jerk desire is to ‘return to better times’. Continue reading

Standing Out from the Crowd

Standing Out from the CrowdWhat makes a leader special?  Not just good, but someone who stands out as most admired, who has become a revered legend?  And what can you learn about your own leadership from these paragons of leadership? Continue reading

The Pinnacle of Leadership

Klettern zum Gipfel am steilen FelsForget the MBA – we’ve condensed all you need to know about being a great leader into a single blog post!  Think that’s oversimplifying?  Well, what we’ve done is look back over almost three years of research around the elements of great leaders, as shared with you in our blog posts over time.  The themes emerge readily.  And while there’s consistency in what it takes to be a good leader, there is downright inspiration in describing the people who are at the pinnacle of leadership. Continue reading