A Spoonful of Empathy

A Spoonful of EmpathyWe’re in a world right now of ‘rights’ and ‘wrongs’, of super-charged words like ‘hate’ and ‘bigotry’ and ‘distrust’ and ‘fake’.  Of people calling each other out instead of bringing each other in.  Of pointing fingers in lieu of pointing the way.

We tend to put this negativity in a corner as a political phenomenon that can somehow be walled off from our workplaces.  But take a look around you and ask yourselves some simple questions. Continue reading

The Gift of Uncommon Caring

The Gift of Uncommon CaringThe final implementation date for the customer software was just a few weeks away.  The problems were mounting and everyone on the team was putting in long hours.  The stress level was high.  Maria kept a careful eye on her team members.  She began to be concerned about signs she saw in Elizabeth, who was short with her colleagues and was making some errors. Continue reading