The Gift of Uncommon Caring

The Gift of Uncommon CaringThe final implementation date for the customer software was just a few weeks away.  The problems were mounting and everyone on the team was putting in long hours.  The stress level was high.  Maria kept a careful eye on her team members.  She began to be concerned about signs she saw in Elizabeth, who was short with her colleagues and was making some errors. Continue reading

Are You Caring or Care-Taking?

Man pointing out an error to his colleagueOne of the subtle undercurrents of an increased emphasis on caring work environments is boundary confusion about caring.  If we’re supposed to be more empathetic leaders focused on developing others, where is the dividing line between guiding and parenting our employees; between helping and ‘fixing’; between supporting a colleague and taking on his problems? Continue reading